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Good luck Tina I'm sure Audi will have to compensate you,I wonder how many Q2s are out there with the blocks still in place, how you are enjoying your Q2 now as mine is like a completely different car.
Audi dealer offered me the first 2 services free, for forgetting to remove the transit blocks, accepted their offer, ride is much smoother now, if your suspension is very firm might be worth taking car into your dealer to have it checked out.
Regarding the firm suspension on my Q2,went in to an Audi dealer while on a weekend brake 200 miles from home and car had been making a lot of noise going over slight bumps,on inspection the mechanic found the front suspension travel blocks had not been removed before delivery,so if you are feeling ...
Have had the same thing happen to me a few times with cars turning in front of me,audible bleep and Audi pre sense message fortunately did not brake on me,could be quite dangerous.