Somewhere in the small print there may be some reasons why a service plan order might be declined.

You should definitely ring around other dealers for quotes, and then go back to your original dealer and see if they are prepared to come down on the price - it’s definitely worth haggling. When I bought my Q2 I really wasn’t sure about the service plan on offer - £349 for the first three services -...

That looks more like impact damage.

With my B&O stereo, main menu screen > Sound and then the following screen is displayed with level controls including Subwoofer.

Apple CarPlay was plug and play on my Q2 - it didn't require either enabling or programming.

Wireless CarPlay is rolling out slowly - currently only available on the A6.
https://www.carmagazine.co.uk/car-news/tech/what-is-wireless-apple-carplay/

Try Googling “ aftermarket apple carplay audi”
https://forums.vwvortex.com/showthread.php?9287837-Aftermarket-Apple-CarPlay-Android-Auto-retrofit-solutions

The software upgrade is well documented, at least on this forum. I would call several Audi dealers and ask their service departments about the upgrade - they should all be aware of this now. If your dealer is still in the dark, go somewhere else. Edit: you could contact Audi UK direct, ask them to c...

Thanks for that!

I'm on slightly over 5000 miles, and I usually check levels every couple of weeks. I've topped up the oil twice, but only with a small amount each time.