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Discussion Starter · #1 ·
Had my first service the other day a week early in case the shutdown spread to garages as well,
fortunately it was free part of the service package but they tried to recoup this money from me when I said I assume you will be updating the sat nav? to which the reply was no but we can do it for three hundred pounds to which I replied no thank you this was after I picked myself off the ground :lol:
 

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Standard price mate if you don't have the 3yr free update package that comes with the Tech pack and VC. You should get in touch with Alex through VAG Car Coding. He can do an unofficial update for 75pounds. He is licenced modifier so all come with warranty etc... I plan on doing this and getting a rearview camera soon when I'm back in the UK.
 

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Discussion Starter · #3 ·
Are cheers thanks for that, other cars we have had have been done for free or my Alpha I can do it myself.
Probably won't bother as we will probably change it in 18 months time, don't do a lot of mileage that needs a sat nav and what does we can get buy with it.
 

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My 2018 Q2 is due for its first service and I'm booked in two weeks with the dealership where I bought it. I didn't get the service pack and I've been quoted £323, for what is effectively an oil and filter change! ... oh and a comprehensive check! Is this price about right?
Should I ring around?
Thanks in advance.
 

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Hi,

I purchased the Audi Complete service and maintenance package over three years as that worked out a very good deal. I made sure my car is on the fixed service setting so I get the three services. The cost is mileage based, so in my case, that's 10,000 a year and I pay £20 per month over the three years and get two minor and one major service, brake fluid change, a/c service, discs and pads, wipers and even key batteries. It also covers repairs to electrical and mechanical parts, but these are already covered under the warranty. I worked it out that the servicing alone on the car over three years was heading towards £1000 based on today's cost, so this package worked for me. The dealer can easily quote based on mileage so worth looking at.
 

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You should definitely ring around other dealers for quotes, and then go back to your original dealer and see if they are prepared to come down on the price - it's definitely worth haggling. When I bought my Q2 I really wasn't sure about the service plan on offer - £349 for the first three services - but in retrospect I'm glad I took it.
 

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Geh2020 said:
Hi,

I purchased the Audi Complete service and maintenance package over three years as that worked out a very good deal. I made sure my car is on the fixed service setting so I get the three services. The cost is mileage based, so in my case, that's 10,000 a year and I pay £20 per month over the three years and get two minor and one major service, brake fluid change, a/c service, discs and pads, wipers and even key batteries. It also covers repairs to electrical and mechanical parts, but these are already covered under the warranty. I worked it out that the servicing alone on the car over three years was heading towards £1000 based on today's cost, so this package worked for me. The dealer can easily quote based on mileage so worth looking at.
That's a very good price for the UK. One thing to worth bearing in mind is the Quattro system gets serviced at 3yrs too so I hope that is also included.

Also, are you sure that it includes new discs and pads? In Switzerland we have a thing called the Swiss package which includes free servicing & warranty for 10yrs. Everything is included apart from discs and pads!!

Anyway, back to the topic, if you search around you might get a cheaper price but make sure it's Audi approved, you dont want to invalidate your warranty.
 

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Geh2020 said:
Hi,

I've checked as there are a few other items as well as shown on the link below. Be interested to know the cost of your ten year package, especially as your costs are usually astronomical compared with the UK.

https://customer.vwfs.co.uk/content/dam/bluelabel/valid/www-vwfs-co-uk/documents/self-serve-documents/audi-self-serve-docs/Audi%20Complete%20Drivers%20Guide.pdf
Unsure of cost mate, these things are just included here. Bear in mind my Q2 cost 60k chf though which is around £50k. It is a first edition though with 190bhp and Quattro etc but I could get an RSQ3 with that or an SQ2 with around £10K change in the U.K.! Anyway, I think the advice of shopping around for servicing is a good shout, Audi sometimes price match so worth trying that too if you want to keep it within Audi.

Just looked at your policy, very good. Not heard of that in The U.K. at Audi. Iv seen unoficial dealer plans but nothing so comprehensive. I think mine is much like the higher option on the scale except I don't have tyre cover.
 

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Hi,

When I purchased the Q2, this was the first time I was told about Audi Complete as usually the dealer offers their own service plan like you say. The official Audi one has the advantage that I go to any Audi dealer to get the work done.
 

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MickyD said:
My 2018 Q2 is due for its first service and I'm booked in two weeks with the dealership where I bought it. I didn't get the service pack and I've been quoted £323, for what is effectively an oil and filter change! ... oh and a comprehensive check! Is this price about right?
Should I ring around?
Thanks in advance.
I am in the same dilema MickyD... I have not booked yet though as Audi Manchester still not open for service. My Q2 is also 2018 and it has not had any service yet at 9.5k now.. is due for the 2 years oil service + inspection.. when i asked prices around most of them are on the £350 region... i think that's a crazy price.
My plan is to get a service plan £468 and at least i am covered until the warranty of the car runs out in 2021.. i am going Ask the dealer to set the schedule to fix services as i only do around 5-6k a year. After service plan will finish i will take it to an Audi specialist that have access to record the service digitally.
You can pay the plan at £19 month with 0% interest for 24 months or all in one go..

I hope this helps.. dont pay £323 for an oil change and inspection... at £468 you make the an idea that you are paying £234 for each service.. :) sounds bad still i know..
 

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Hi,

The service plan was what I was initially looking at (£468), but as Audi Complete is for three services, and covers things like a/c, brake fluid and a lot of other benefits as listed in the attachment I posted, this costed in for me. One thing to consider is Audi Complete is based on mileage, so your very low miles will reduce the monthly cost dramatically, so definitely worth getting a quote. Audi Complete also interest free and it covers you for three years.
 

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Hi,

I may be wrong, but I'm sure for 5K per year the cost will be much lower than the £19 per month you will pay for the 2 year service plan, and with Complete you get a lot more service services.
 

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Geh2020 said:
Hi,

I may be wrong, but I'm sure for 5K per year the cost will be much lower than the £19 per month you will pay for the 2 year service plan, and with Complete you get a lot more service services.
Can you buy Complete plan in UK even if you dont get it when first purchased the car? If so I may need to speak to the Service department see what they can offer me on Complete plan.. it is not available on plan services on Audi Uk website.. so i though only you could get it at the time purchased the car.. I purchased the car from Audi but was approved Audi.. low miles.
 

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Discussion Starter · #15 ·
Normally an approved Audi come with two free services ours did which was a demo. do a bit or research and if all Audi garages offer this ask the question why didn't yours
 

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Discussion Starter · #16 ·
Forgot, we asked about a service plan but couldn't have one as it wasn't a new car despite only having 26miles on the clock as a demo but didn't really mind as had a fantastic deal
 

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Hi,

Definitely worth checking, as often Audi usually has promotions that offer two free services with a used car, but some dealers accidentally forget about this!

For Audi Complete, it's available for Cars up to 1 year old who haven't yet had their first service. No model exclusions apply. This is taken from the Audi web site. The dealer can quote for whatever mileage you ask for for each of the packages, so the basic package, the service and maintenance, or the service and maintenance with tyres. I wouldn't bother with adding tyres as the cost is far greater than a few tyres purchased at discount prices from online sites or even Audi dealers.
 

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Geh2020 said:
Hi,

Definitely worth checking, as often Audi usually has promotions that offer two free services with a used car, but some dealers accidentally forget about this!

For Audi Complete, it's available for Cars up to 1 year old who haven't yet had their first service. No model exclusions apply. This is taken from the Audi web site. The dealer can quote for whatever mileage you ask for for each of the packages, so the basic package, the service and maintenance, or the service and maintenance with tyres. I wouldn't bother with adding tyres as the cost is far greater than a few tyres purchased at discount prices from online sites or even Audi dealers.
Pity then is not for me as my car is now just 2 years old... :( long shot but i will ask Audi UK about the 2 free services... although my dealer when i bought the car said that services were not included as they made me a v nice deal on the car. I think i will need to stick to the £468 for the 2 services plan ... at least until it sees out its warranty in 2021..
 

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I probably have the answer to my question looking online seems to be only approved Audi bought on finance qualifies for the 2 years 2 service deal.. could anyone confirm it? I did not take any finance.. but i still will ask Audi
 
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