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Discussion Starter · #1 ·
Hello ,
The last few day i have problems connectin,g to google earth in my Q2?

Is there a problem with the service ?
It allways worked perfect until now

Sorry for my bad englisch i speak normally Dutch

Thank you

Dirk
 

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Yes, l have had the same problem in my Q2. Google maps worked perfectly until recently. I suspect there is a problem with the servers. I've switch back to using the Audi default map for the time being, as Google earth has failed without warning at critical moments when I need route guidance. Will have to call Audi UK if the problem persists.
 

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Mine has been in update mode for a few days, or I assume that is what it was, the screen was a blue part globe with a spinning icon. Yesterday it had reverted to the AUDI maps, I had to re-select Google Maps from the menu and it came back to normal, again I assume it has updated.
 

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Discussion Starter · #10 ·
Audi did that all ready but I still have the same problem
It's a server problem because a friend have the same problem with his Audi A4.

Audi say also that reset to factory settings can not due to warranty ?
 

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Update: still having the problem, even after factory reset. Sometimes Google maps loads quick, then defaults to earth image mid journey. I've switch back to Audi maps for the time being.
 

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Discussion Starter · #16 ·
Tell it to your dealer .. the more people who complain .. the better..audi will fix it
Last week there was a server problem with AUDI AG servers.. but they don't know what cars have problems...
 

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I got my new Q2 last week. I've yet to see what Google Maps looks like or any of the online services as the servers won't let me login.

The way to make Audi move quicker with this issue is to complain on a public forum, i.e. Twitter. I'm not sure your dealer is that bothered about individual complaints.

Use your Twitter account, (or join Twitter) and complain to your country's Audi Customer Services on Twitter.

No company likes their problems aired in public. If enough people start complaining it tends to get attention.
 
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