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It's safe as long as you're aware of the issue! The worst that can happen is that occasionally the engine might stall when pulling away from a junction or roundabout. I would suggest taking this up with your dealer, and check that the software update has been applied at the factory - I would be surprised if this was not the case.
 
Sandyghirl said:
Hi, I'm currently waiting on my q2 s line 1.5 automatic due to be delivered in 2wks. I have been reading your posts and honestly knew nothing of the engine problem. Is this safe? Thanks
And if the upgrade has NOT been applied in the factory, insist this is done during the pre-delivery period. I would not be driving away in a vehicle you and they know has faulty software.
 
A Skoda Karoq owner seems to be seeing an improvement with the latest software update.
Scroll down to recent post from "JakeB1941"
https://www.briskoda.net/forums/topic/465281-karoq-software-update-progress-report/page/10/?tab=comments#comment-5303815
 
I have followed this topic with interest since owning a 1.5 TFSI which was new at beginning of June 2019. I did post early on that I did not have any problems but as time has gone by I have had a few issues. No kangarooing but very occasionally a slight hesitation when pulling away. My main concern was the lack of power in 2nd gear. I found when coming up to a roundabout or junction and slowing down and then seeing my way clear to go the engine response was poor so much so that I invariably went into 1st gear to ensure a smooth getaway. Having read the advice on here I thought what the heck and booked the car in to my dealer. They were fully aware of some problems with the Q2 . They had the car for 2hrs and after gave me an official warranty statement that they carried out a software update. It is too early to say whether the occasional hesitation has been fixed but there is now a positive response when pulling away in 2nd gear. It performs now as it should. I did deliberately try this manoeuvre several times and the difference of before and after the update is very pleasing.
 
I can confirm that the software patch has either totally or 90% cured the hesitant take off from cold. Also the car will now pull away in 2nd when rolling slowly without having to engage 1st or dip the clutch and over rev.

On Tuesday I had my Q2 1.5 manual into Derby Audi for assessment. Took delivery in March and it has always had jerky takeoff and poor 2nd gear pulling away when rolling ( always had to engage 1st to move off). It was not as severe as others on here have reported so I adapted driving style to compensate.
Both the service person and the technician would not be drawn on the issues with this engine and a check of available actions showed nothing available. Technician said he had not heard of any patches for the engine control software.
Had a call to say that they had confirmed the issue and had applied the patch and test driven (5 miles done).
I will report back in a while after more use, the issues are gone but this engine is no where near as lively as the 1.4 and seems after the patch to need loads of revs and gear use which might impact economy.
Will not be buying VAG again
 
I wonder if the ECU will need to "relearn" your driving style all over again. I recall some Skoda owners being told to expect this by their dealers following their initial software updates.
 
Apart from a test drive for 30 mins prior to buying my Q2 I had never driven an Audi. I was impressed with everything about the car particularly the performance. The test drive was in a 1.4. Almost 300 miles on from my earlier post after the software update I am very pleased. The car is sharper and more responsive, equal to what I experienced in the 1.4. I have also noticed when reversing out of my drive which is quite steep far less accelerator to climb up on to the road and I have not noticed any difference in mpg following the update so all things considered very pleased.
 
Bugsy000 said:
Apart from a test drive for 30 mins prior to buying my Q2 I had never driven an Audi. I was impressed with everything about the car particularly the performance. The test drive was in a 1.4. Almost 300 miles on from my earlier post after the software update I am very pleased. The car is sharper and more responsive, equal to what I experienced in the 1.4. I have also noticed when reversing out of my drive which is quite steep far less accelerator to climb up on to the road and I have not noticed any difference in mpg following the update so all things considered very pleased.
That's great to hear! It seems that Audi (and the others in VAG) have finally got it right.
 
All I do know is that the update eliminated the problems with response. There are lots of theories and claims relating to the ECU and driving style. Have a browse through yourself and see what you think. As for the technical ins and outs I am sadly not qualified to comment. What I do know is what ever they did worked.
 
Well over a week with the updated software and the car remains much improved or cured of the cold hesitation and the poor response in second at low speed. Consumption is unchanged. It's fine now but not a patch on the previous 1.4 however.
The Skoda forum is reporting several users there who have seen the symptoms return a few weeks after their fix so I am not celebrating just yet.
 
Almost a month now since the Software update and over 900 miles. We have had some very cold mornings and I am very pleased to report that I have not experienced any of the previous problems. The car is now as sweet as a nut, particularly pulling in second. The mpg has not altered in the slightest.
 
Hi everyone, picked my car up last month, brand new, manual, it has all the issues described here and is going in on Thursday to be evaluated.
I mentioned the threads on here and the other vag groups but was told that they aren't aware of any issues. I really like the car but unless it's sorted quickly then I don't want it back.
 
The service manager at my dealership wasn't aware either until I described the issue with my Q2. He had to do some digging before he was able to find a reference to the software update, presumably somewhere within the Audi system. The VAG group seem to be downplaying the issue as much as they can - to admit that a software fault exists would leave them liable to all sorts of claims by owners, hence references to "slight juddering" and other rather anodyne phrases. I suspect most owners will simply be told that a "software update" was undertaken as part of their routine service schedule.
 
testcard said:
The service manager at my dealership wasn't aware either.
Be assured, ALL service, sales and technicians will be well aware of the issues surrounding the 1.5 - even without being specifically briefed on what to say, they are all programmed to give this sort of response to any sort of issue described to them.

The technicians (if you can get access) are the least savvy and prone to reveal a bit too much if pushed.

Now that there appears to be a fix, dealers should be pleased to confirm diagnosis and apply the update as they will be fully recompensed by Audi UK.
 
It's funny, i was on a test drive in Q3 1.5 TFSI (2019 build). I totally forgot about the kangaroo issue with these 1.5 engines as i took it for a drive to test the suspension and ride comfort as I'm looking to buy a Q3 with TDI. Anyway this engine was kangarooing as hell and I immediately recalled the issue that is with these engines. This was a DSG (S-Tronic) model and in second and third gear it gave me a good pow-wow-wow-wow ride, no matter if the engine was cold or warmed up, it always did it. However to me, even though I noticed it every time it happened it wasn't particularly annoying or uncomfy - as soon as I gave it a little bit more throttle and accelerated it went away. Overall, even though i am interested in TDI myself I have to say the 1.5 petrol is very lively and powerful!
 
Discussion starter · #40 ·
Guess I must be lucky, the temp. last night was -2 degrees and my car had no kangarooing issues, it was performing just the same as it does in the summer.
 
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