So sorry to see this post. I am also gutted as my car has been involved in an accident and has a very sore nose and wing! My insurance company wanted me to use their Approved Provider, however, on reading the reviews with mainly 1star I told them I was not putting my new Audi into a substandard workshop. I now have the car in a garage of my choosing but the price I have had to pay is I have a Corsa on loan. I have now been advised the parts will take 5 days to receive as it is a factory order, probably because the car is so new, so likely to be off the road for a couple of weeks.
I am feeling very unlucky as this is the second incident with my car and I'm beginning to wonder if it is jinxed! Let's hope it is the last.
Hope other people are having better luck and safe driving fellow Q2 owners.
I had been in the coachbuilders the previous day having the Audi logo fitted to the grey side panels and was so chuffed as it was looking really nice. When I arrived the following day with the damaged car the guy said " I didn't expect to see you so soon"! What is it they say "pride come before a fall"!