Google Earth problems

Faults and Technical chat for the Audi Q2
Thailand
Posts: 65
Joined: Sun Feb 19, 2017 6:28 pm

Re: Google Earth problems

Post by Thailand » Fri Jun 30, 2017 8:48 pm

I got today an reply from Audi Germany.. they say it can only work with a good internet connection.


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dtaylor
Posts: 166
Joined: Wed Aug 03, 2016 8:06 pm
Location: South Derbyshire

Re: Google Earth problems

Post by dtaylor » Mon Jul 03, 2017 8:21 pm

I too have had this problem recently... Google maps can take a long time to load and not always stays refreshed. I have only had this issue for the past 3-4 days...


A7YJJ
Posts: 46
Joined: Sun Feb 19, 2017 9:46 pm

Re: Google Earth problems

Post by A7YJJ » Mon Jul 03, 2017 8:44 pm

Update: still having the problem, even after factory reset. Sometimes Google maps loads quick, then defaults to earth image mid journey. I've switch back to Audi maps for the time being.


Thailand
Posts: 65
Joined: Sun Feb 19, 2017 6:28 pm

Re: Google Earth problems

Post by Thailand » Mon Jul 03, 2017 8:52 pm

Sounds exactly the same as my connection problems...audi Belgium say it's a connection problem with the Audi AG servers.


markhammill
Posts: 1
Joined: Tue Mar 28, 2017 10:52 am

Re: Google Earth problems

Post by markhammill » Wed Jul 05, 2017 1:02 pm

Me to.

Some times it's not loading

Other times it's loading but low res or old data


Thailand
Posts: 65
Joined: Sun Feb 19, 2017 6:28 pm

Re: Google Earth problems

Post by Thailand » Wed Jul 05, 2017 1:25 pm

Tell it to your dealer .. the more people who complain .. the better..audi will fix it
Last week there was a server problem with AUDI AG servers.. but they don't know what cars have problems...


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Vern
Posts: 81
Joined: Fri Jul 29, 2016 8:47 pm

Re: Google Earth problems

Post by Vern » Wed Jul 05, 2017 2:11 pm

Ive got the same issue. Thought it was car so glad its an issue with audi and not the car. V


pgr
Posts: 9
Joined: Fri Apr 28, 2017 12:19 pm

Re: Google Earth problems

Post by pgr » Wed Jul 05, 2017 2:30 pm

I got my new Q2 last week. I've yet to see what Google Maps looks like or any of the online services as the servers won't let me login.

The way to make Audi move quicker with this issue is to complain on a public forum, i.e. Twitter. I'm not sure your dealer is that bothered about individual complaints.

Use your Twitter account, (or join Twitter) and complain to your country's Audi Customer Services on Twitter.

No company likes their problems aired in public. If enough people start complaining it tends to get attention.


Thailand
Posts: 65
Joined: Sun Feb 19, 2017 6:28 pm

Re: Google Earth problems

Post by Thailand » Wed Jul 05, 2017 5:14 pm

Ok I will do that tonight.


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dtaylor
Posts: 166
Joined: Wed Aug 03, 2016 8:06 pm
Location: South Derbyshire

Re: Google Earth problems

Post by dtaylor » Sat Jul 08, 2017 10:15 am

After around a week of Google Earth problems, yesterday and today it appears to now be working fine...


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