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Re: Google Earth problems

Posted: Fri Jun 30, 2017 8:48 pm
by Thailand
I got today an reply from Audi Germany.. they say it can only work with a good internet connection.

Re: Google Earth problems

Posted: Mon Jul 03, 2017 8:21 pm
by dtaylor
I too have had this problem recently... Google maps can take a long time to load and not always stays refreshed. I have only had this issue for the past 3-4 days...

Re: Google Earth problems

Posted: Mon Jul 03, 2017 8:44 pm
by A7YJJ
Update: still having the problem, even after factory reset. Sometimes Google maps loads quick, then defaults to earth image mid journey. I've switch back to Audi maps for the time being.

Re: Google Earth problems

Posted: Mon Jul 03, 2017 8:52 pm
by Thailand
Sounds exactly the same as my connection problems...audi Belgium say it's a connection problem with the Audi AG servers.

Re: Google Earth problems

Posted: Wed Jul 05, 2017 1:02 pm
by markhammill
Me to.

Some times it's not loading

Other times it's loading but low res or old data

Re: Google Earth problems

Posted: Wed Jul 05, 2017 1:25 pm
by Thailand
Tell it to your dealer .. the more people who complain .. the better..audi will fix it
Last week there was a server problem with AUDI AG servers.. but they don't know what cars have problems...

Re: Google Earth problems

Posted: Wed Jul 05, 2017 2:11 pm
by Vern
Ive got the same issue. Thought it was car so glad its an issue with audi and not the car. V

Re: Google Earth problems

Posted: Wed Jul 05, 2017 2:30 pm
by pgr
I got my new Q2 last week. I've yet to see what Google Maps looks like or any of the online services as the servers won't let me login.

The way to make Audi move quicker with this issue is to complain on a public forum, i.e. Twitter. I'm not sure your dealer is that bothered about individual complaints.

Use your Twitter account, (or join Twitter) and complain to your country's Audi Customer Services on Twitter.

No company likes their problems aired in public. If enough people start complaining it tends to get attention.

Re: Google Earth problems

Posted: Wed Jul 05, 2017 5:14 pm
by Thailand
Ok I will do that tonight.

Re: Google Earth problems

Posted: Sat Jul 08, 2017 10:15 am
by dtaylor
After around a week of Google Earth problems, yesterday and today it appears to now be working fine...