Customer Service

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Bugsy000
Posts: 18
Joined: Sat May 18, 2019 8:34 pm

Customer Service

Post by Bugsy000 » Mon Nov 02, 2020 10:34 am

I picked up a new Q2 s line 6 weeks ago. after a couple of days I received an email from Audi asking me to register my car for all the benefits that come with registration. I have tried on several occasions to register but " the site is under improvement-please come back soon" is all I can achieve. I have emailed and spoken to Audi customer service and all they can say is "keep trying". I have checked with the AA and they have all my details so that is something. Does anyone know what benefits I will get from registering my car assuming one day I will be able to.

mr c
Posts: 95
Joined: Fri Aug 24, 2018 4:24 pm

Re: Customer Service

Post by mr c » Mon Nov 02, 2020 1:11 pm

They might use the info to contact you if there’s a recall but not sure if that’s what they use?

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ormesome
Posts: 290
Joined: Fri Sep 28, 2018 10:51 am

Re: Customer Service

Post by ormesome » Mon Nov 02, 2020 4:23 pm

Maybe things like renewing the Audi Connect services, online access, My Audi app etc?
Audi Q2 1st Edition - 2.0Tdi Quattro - 190bhp - S-Tronic

Geh2020
Posts: 81
Joined: Mon Feb 10, 2020 12:38 pm

Re: Customer Service

Post by Geh2020 » Mon Nov 02, 2020 7:57 pm

Hi,

The site says November 2nd, but I guess that’s based on the Audi calendar as like it’s dealers, doing something on the day they say is often pie in the sky!
2020 Q2 35 tfsi Black Edition s-tronic, Mythos Black and climate control.

Mods so far using Carista, needle sweep on startup.

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