Where is it !!!

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Jill
Posts: 24
Joined: Sat Oct 15, 2016 4:23 pm

Where is it !!!

Post by Jill » Tue Nov 22, 2016 9:48 am

My car left Ingolstadt nearly a week ago, according to My Audi it's still in Germany.

Does anyone have any idea how long it normally takes from despatch to taking delivery ??


Jill
Posts: 24
Joined: Sat Oct 15, 2016 4:23 pm

Re: Where is it !!!

Post by Jill » Tue Nov 22, 2016 12:02 pm

Just had a reply from my dealership - they say it can take up to month to get to the UK, less than 3 weeks to build but another 4 weeks to reach the customer.. Oh well will just have to be patient !!


Steve G
Posts: 40
Joined: Wed Mar 16, 2016 1:42 pm
Location: Shrewsbury

Re: Where is it !!!

Post by Steve G » Tue Nov 22, 2016 1:41 pm

My Q2 took about 3 weeks to reach the dealers from Ingolstadt.


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dtaylor
Posts: 172
Joined: Wed Aug 03, 2016 8:06 pm
Location: South Derbyshire

Re: Where is it !!!

Post by dtaylor » Tue Nov 22, 2016 8:01 pm

That seems odd... mine went In Transit on the 29th October (Saturday) and my dealer received it on the 3rd November (Thursday)... I picked it up on the 5th. I think from going to a status of In Transit it was less than 24 hours before it was in the UK.


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jase_h
Posts: 32
Joined: Tue Sep 20, 2016 12:03 am

Re: Where is it !!!

Post by jase_h » Wed Nov 23, 2016 11:21 pm

Hi Jill.
Mine was due to start being built on 14th November, but actually started getting built just before that, and I had confirmation it left the factory in Ingolstadt actually on 14th November.

I subsequently got confirmation it had arrived at port on 16th. I then started looking online (marinetraffic.com) for details of KESS ships (all of them seem to be called "[something] Highway") heading from Emden to Grimsby.

When I saw "Your Audi" show that it was on its way to the UK it seemed to coincide with one ("Neckar Highway") which left Germany on Saturday 19th and arrived in Grimsby around 8:20pm on Sunday 20th.

This seemed to be the one as it then coincided with it showing as being offloaded at the dock on Monday 21st before that ship headed from Grimsby on to Malmo.

So, at present me and the dealer are just waiting for the car to be transported to them, and I can then start to think about arrangements for collection, hopefully.


Jill
Posts: 24
Joined: Sat Oct 15, 2016 4:23 pm

Re: Where is it !!!

Post by Jill » Thu Nov 24, 2016 6:07 pm

Hi Jase _h,

Thanks for the info! mine is still showing as "left Ingolstadt" that was on either Wednesday 16th or Thursday 17th - the day after yours was shown as "arrived at port". I've had no confirmation that its arrived at the port but presume it has !!

Did yours show it was on its way to the UK and that it had arrived in UK on the Your Audi site ??

Anyway - looks like I will just have to be patient!


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jase_h
Posts: 32
Joined: Tue Sep 20, 2016 12:03 am

Re: Where is it !!!

Post by jase_h » Thu Nov 24, 2016 7:20 pm

Yes, 3 stages to Section 8 ("In Transit") on "Your Audi":

(i) Your Audi has left Ingolstadt
(ii) Your Audi is on its way to the UK
(iii) Your Audi has arrived in the UK

Mine's currently still showing at (iii), which indicates it's at the port in Grimsby.

Over the weekend once I believed it was on a ship the status had moved to (ii) before moving to (iii) after it had been offloaded.

It was the salesman who emailed me to tell me when it had arrived at the German port.

He keeps telling me I can see more than he can but I don't think so - he also seems to at least maybe have a real-time view, whereas sometimes it's only been updating the status overnight for me.

On some other Audit forums you may see people posting order status codes which can be retrieved in subtle ways via the back-end of the website. I'm presuming these are correct - someone else's information, not mine, but they break the 3 stages above into a little more granularity, and give you 4, covering status 30 to 40.

30 - Your Audi has left Ingolstadt
38 - At Emden
39 - On the boat
40 - Ready for Transport to the dealer
60 - Left UK Port on the way to the dealer
70 - Arrived at dealer - Call to make your collection plans

There have been more complex ways listed on other forums (which didn't work for me) but I discovered there is a simple way by right clicking on the European map at the 'In Transit' stage and selecting 'Properties' - in the pop-up box which appears there will be some text next to "Address: (URL)" - for me in the middle of that it currently says "..........sli-status/40/............."

So, I've been able to follow through from status 38 to 40 - mine's still at status 40 currently, so I'll be interested if I see it at status 60 before the dealer contacts me again, as I'll know it's getting closer!
Last edited by jase_h on Thu Nov 24, 2016 7:47 pm, edited 1 time in total.


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Vern
Posts: 81
Joined: Fri Jul 29, 2016 8:47 pm

Re: Where is it !!!

Post by Vern » Thu Nov 24, 2016 7:46 pm

If only I was that far ahead :D I'm just pleased mine has entered the panel shop!!! :lol:


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dtaylor
Posts: 172
Joined: Wed Aug 03, 2016 8:06 pm
Location: South Derbyshire

Re: Where is it !!!

Post by dtaylor » Thu Nov 24, 2016 8:02 pm

I'm surprised that still so few forum members have taken delivery yet... it cannot be much longer now...


Claire1257
Posts: 6
Joined: Mon Oct 31, 2016 10:01 pm

Re: Where is it !!!

Post by Claire1257 » Thu Nov 24, 2016 11:32 pm

Picked up ours today! Love it so far...... :D


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