Q2 - Audi Connect - main user

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Joined: Wed Nov 22, 2017 11:27 pm

Q2 - Audi Connect - main user

Post by qubak » Wed Nov 22, 2017 11:40 pm

I have a problem with set up the main user in Audi Connect. I have created myAudi account, I have confirmed the agreement, all on-line options are available, but I cannot set the main user (the code provided with the key should be entered in the Audit Connect to confirm the main user).
In my car I cannot see this option, and from mobile app I cannot check if the car is close/open etc.

How does it look in your cars?
Can you attach the screenshot of the Audit Connect with that option?

I have been in Audi service twice - they reinstalled all the drivers and nothing happened.

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Joined: Sun Apr 29, 2018 9:41 am

Re: Q2 - Audi Connect - main user

Post by Nickhi11 » Sun May 13, 2018 9:37 pm

I too thought this was an issue but I now think, after doing a lot of research (very difficult to find the answers and my Audi dealer could not help either!) it is because the Q2 doesn't come with the same functions as the A4, A5, Q5 and Q7

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Joined: Sat Jan 12, 2019 9:17 pm

Re: Q2 - Audi Connect - main user

Post by pauluk » Sat Jan 12, 2019 10:20 pm

I wonder if anyone has found an answer to this? On MyAudi it says I must contact the dealer to "Define as Owner", which I assume is the same thing as above, so I can view service history, warranty details etc. The problem is the dealer has no idea what it's about.

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Joined: Fri Aug 05, 2016 1:08 pm

Re: Q2 - Audi Connect - main user

Post by keeper » Sun Jan 13, 2019 7:20 pm

Mine just seems to have the one account, not seen anything else and I can use any functionality other than sending addresses.

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Joined: Sun Feb 19, 2017 9:46 pm

Re: Q2 - Audi Connect - main user

Post by A7YJJ » Wed Feb 06, 2019 4:29 pm

Same problem. Had to contact my local dealer (Audi Liverpool), to confirm me as the main owner. Thankfully, they knew exactly what to do. Asked for my VIN number. Said my info needs to be sent to Audi Germany, who will set things up. Need to wait a few days. Fingers crossed.

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