ok guys ,got in touch with garage ,no reply from general manager just received e-mail from mechanic ,all he did was quote "near as damn it "the comment i got from audi uk."almost word for word" to say i was disappointed at the replies was an understatement .
so i guess i'll have to live with that,again i think this situation should never arose in the first place with a pretty new car.
have to seriously think about my next car ,and what dealership to get it from.
thanks to all who posted
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