Audi Q2 audio issue

Faults and Technical chat for the Audi Q2
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DavidC
Posts: 4
Joined: Mon Oct 01, 2018 6:59 pm

Audi Q2 audio issue

Post by DavidC » Mon Oct 01, 2018 9:06 pm

Recently purchased new Audi Q2. I have a usb data stick containing around 2800 songs copied from my iTunes account. My previous car BMW showed all these songs. However my Audi only shows a small amount of my songs. I was advised to copy all songs to an sd card which I did. I can see all album titles but only one or two songs per album have been copied. I can see and play all songs on my laptop.
I am at a loss to understand why this has happened.
Any thoughts would be much appreciated.
Thank you.


A7YJJ
Posts: 54
Joined: Sun Feb 19, 2017 9:46 pm

Re: Audi Q2 audio issue

Post by A7YJJ » Mon Oct 08, 2018 6:27 pm

Hi David, have you found a solution to this problem yet? If you haven't might be worth reading this thread https://www.audiworld.com/forums/a6-c7- ... d-2841810/


DavidC
Posts: 4
Joined: Mon Oct 01, 2018 6:59 pm

Re: Audi Q2 audio issue

Post by DavidC » Mon Oct 08, 2018 9:53 pm

Many thanks for your help and suggestions. I have decided to try some of the options that have been mentioned.
I have reformatted my sd 64gb to fat32 standards, then reinstalled my music collection from iTunes.
Ironically some albums and parts of other albums have not copied across.
I have a feeling my sd card is faulty and intend to take it back to the supplier.
Hoping this now will work with a replacement.
Many thanks again.


DavidC
Posts: 4
Joined: Mon Oct 01, 2018 6:59 pm

Re: Audi Q2 audio issue

Post by DavidC » Sat Oct 27, 2018 9:37 am

I appear to have solved my audio issue. I have a 32gb SD card and have now divided all my music files into 5 playlists via iTunes.
I read in the Q2 manual that no more than 1000 music files could be viewed in 1 playlist.
It would seem that by dividing the music into smaller chunks then all the files can be viewed.
I hope this info is useful to other subscribers.
Thank you.


CHickstead
Posts: 1
Joined: Sun Oct 28, 2018 5:23 pm

Re: Audi Q2 audio issue

Post by CHickstead » Sun Oct 28, 2018 5:27 pm

DavidC wrote:
Sat Oct 27, 2018 9:37 am
I appear to have solved my audio issue. I have a 32gb SD card and have now divided all my music files into 5 playlists via iTunes.
I read in the Q2 manual that no more than 1000 music files could be viewed in 1 playlist.
It would seem that by dividing the music into smaller chunks then all the files can be viewed.
I hope this info is useful to other subscribers.
Thank you.
Thanks a lot for sharing this :)


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