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Urv said:
my wife has had her new 35tfsi 6 speed manual for several weeks travelling nearly 1,000 miles with varying short and longer journeys and absolutely NO issues, problems or "kangaroo jumping" !
Her previous Q2 was the diesel version and it was never away from the Dealer !!
Probably one of the first vehicles to have the upgrade applied in the factory or at delivery. Ask the dealer if it has been done.
 
Hi new to this forum I own Q2 1.5 tfsi bought new 02/03/2019 we have had the kangarooing problem low power 2nd gear stalling since we collected the car. I took it back for Audi dealer to check out the fault which I thought was a stop start problem (ie constant stalling ) and also explained the kangarooing at low revs they kept the car for 2 days driving it constantly saying nothing found car was ok. Not knowing this was a well documented problem we decided to put up with it but have always felt wary of driving the car and also a reluctance to drive it not feeling 100% confident. After reading all the problems posted ( my wife and I are both retired in our early seventies hoping this would be our last car ) my course of action would now be return to the dealership and ask for the upgrade if they deny any upgrade is available can I return it for a refund ( cash purchase) or is there a time limit for returns current milage 5431 sorry to rabbit on any advice would be most welcome.
 
The software upgrade is well documented, at least on this forum. I would call several Audi dealers and ask their service departments about the upgrade - they should all be aware of this now. If your dealer is still in the dark, go somewhere else.
Edit: you could contact Audi UK direct, ask them to confirm that the software fix exists, and get them to confirm this with the dealer if necessary.
https://www.audi.co.uk/about-audi/contact-us.html
 
Hope by now you have had this sorted out. My car is a March 19 and had issues from new and was reprogrammed in October. Since then the car has been very good. Please don't suffer any longer when a cure exists, be firm and threaten to reject if necessary. Please let us know how it goes.
 
That's worrying
1 had a 2017 Q2 Sport with the 1.4 engine and it was superb.
In 2019 I could not risk changing it for a 1.5 because of all the bad publicity, so opted for a VW T Cross R Line with a 1.0 engine.
It is surprisingly nippy, but not a patch on the Q2.
Next year I am considering going back to an Audi or perhaps the new VW Taigo.
Either way it would involve the same 1.5 engine which I had assumed has now been sorted.
Am I right to be concerned, or should I just go for it?
Any guidance would be most appreciated.
 
Since purchase of my brand new Q2 1.5 tfsi Black Edition April 2021 I have encountered problems.
Concerns were raised with Audi on the satisfaction questionnaire sent via e-mail 2 weeks after purchase.
I initially thought the car needed to be run-in for a few hundred miles as it was driving sluggish and not smooth especially in second gear.
Going from the 1.4 (A3) to this 1.5 was like chalk and cheese, I soon realised this was not a running-in issue when the car started to kangaroo in all gears at around 2000 revs.
The kangarooing happened when the engine was hot or cold.
My local Audi dealership were informed of the issues at the end of May and the car was booked in to be inspected.
Whilst waiting for the car to be inspected it had a tendency to cut out completely and could only be started with the ignition key.
As a result and following research into this engine problem I rejected the vehicle and was refunded any payments I had made on it.
The Consumer Rights Act 2015 (that replaced the old Sale of Good Act 1979) states that purchase any product should be of 'satisfactory quality', 'fit for purpose' and 'as described' This includes any purchase bought on finance. The vehicle does not meet this criteria.
I am sure Audi are aware of this kangarooing issue on this 1.5tfsi engine as the internet is littered with VW / Audi forums, Honest John, Autocar, Autoexpress, etc regarding this.
What I can't understand is why this has not been sorted during manufacture and VAG are still selling these defective vehicles.

See links all relating to this problem:
https://www.q2forums.co.uk/viewtopic.php?f=8&t=893
https://www.trocforums.co.uk/viewtopic.php?t=266&start=1040
https://www.q3ownersclub.co.uk/threads/q3-2019-1-5-kangarooing.5807/
https://www.vwaudiforum.co.uk/forum/showthread.php/190172-1-5-TSI-Evo-engine-problems
https://www.audiownersclub.com/forums/topic/9046-new-15-tfsi-engine/
https://www.honestjohn.co.uk/news/new-cars/2020-03/volkswagen-announces-fix-for-15-tsi-engine-hesitation-issues/
https://www.audi-sport.net/xf/threads/1-5-tfsi-engine-software-update.388315/
https://www.whatcar.com/advice/buying/is-there-a-problem-with-the-volkswagen-group-15-petrol-engine/n20104
https://forum.whichmobilitycar.co.uk/forums/topic/problems-with-vw-1-5-tsi-petrol-engine/page/4/
https://car-recalls.eu/official-vw-skoda-and-seat-recall-for-some-bouncing-1-5-tsi-engines/
https://www.autoexpress.co.uk/car-news/107558/juddering-vw-group-cars-no-end-in-sight-for-owners
https://www.overclockers.co.uk/forums/threads/vw-1-5-tsi-jerky-acceletation.18884440/
<FACEBOOK id="1721471281327882" type="post" user="sytneraudi"> </FACEBOOK>

And the list goes on and on.

Not good enough VAG, lost all confidence in brand.
 
Thank Simon,
I had a suspicion there was still a doubt about it, although some say all is well.
I may have to play safe and have the VW Taigo (1.0 engine with 110bhp). I thought about the Q2 with the same engine but it seems too small for the body.
Such a shame as my old Q2 with the 1.4 engine, progressive steering, electronic handbrake ect. was the best car I have owned.
This should have been resolved by now, I recall first seeing it reported on the Skoda Forum, then the T - Roc, and then it reach Q2 users.
It was a surprise to read members advising each other of the rejection process.
 
I have the dreaded 1.5tfsi 35 engine in my A3 saloon 68 reg. Since the day I got it home the engine has sounded dreadful on start up, has kangaroo'd and had slight power loss at times.

I brought this car at the beginning of the year and the car has been back to the garage 8 times with the same issue being fobbed off again and again.

On the second to last visit they did say that there was a software update completed which had resolved the issue but it didn't!
It is now back with Audi and has been there for just under a week. They have now said that it is a suspected camshaft problem. Luckily this is covered by warranty.
Has anyone else had this diagnosis? The date of registration for my car is December 2019 and was like this when I brought the car at 2 years old, surely this is not normal!
 
Hi my 2021 Q2 has been into Audi today because I find that it kangaroos down the road when I pull off in it. Audi could not replicate it and there was no errors showing. Said it should have the lastest software patch as there the issues in the past. Also there was a rattle underneath, the 2021 model has a new gearbox and was compare to another 2021 Q2 and it made the same noise, to do with the drive train. So there may still be a problem with the 1.5 engines or the combination of new gearbox and engine, different to my 2018 Q2 that is causing me to drive like a kangagroo. Would like to know if there is anyone else out there having the same problem.
 
Surprised you are still having problems with the 1.5EVO engine,thought that was well sorted by now.The software patches on earlier models worked and the MY 20 cars onwards seem not to have the fault.Certainly on the Ĺ KODA forums the complaints have disappeared.What was the build date of your car ?.
 
Car was built in 04/21
Been out in it today and did not notice any juddering. Finger crossed but still not happy with gear box drive train noise. Was told it was normal but you would not expect that from a new gear box. Has any one else noticed the noise on the new 2021 models.
 
Discussion starter · #56 ·
It might be worth your while keeping an eye on the Skoda and VW forums to see if they are having the same problems.
 
Discussion starter · #58 ·
Leckman said:
As I said the Skoda site has now gone quiet on the matter,18 months/2 years ago there was uproar about the engine, people rejecting their cars for instance because the 'kangaroo' problem was so bad.
I was suggesting the Skoda site to see if they are having the same problems with the new gearbox being noisy.
 
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